Frequently Asked Questions
No, but the only other things you would need are a face wash and a moisturizer that works well for your skin type.
Before doing your first facial mask, you should do a brief allergy patch test. Pour out a little powder, make a little paste using water, and spread some on your forearm. Leave it on for a few minutes. If there’s no irritation, you’re good to go.
You can see results by consistently leaving it on for 15 minutes, but you can leave it on for as long as 25 minutes. If you have a dry skin type, try to stay on the lower end of that range.
Unlike Aztec Clay masks which may wash off in clumps, Jeevie Facial Masks break down easily in the shower and will not clog the drain.
Yes, within 30 days of purchase. Terms and conditions may apply.
Our recommended usage to see results is roughly 2-3 times per week, but our masks can be used everyday.
For one facial mask, scoop out roughly 10 grams (~2 tsp) and mix with 3-4 teaspoons of water. Some people prefer different thicknesses for their facial mask, so experiment until you find proportions that work for you.
After 15-20 minutes, gently wash your facial mask off with water; most of our customers prefer to wash it off with a shower.
Gently dry your face and use a moisturizer that works well for your skin type.
You can expect the mask to get slightly tighter over the period you leave the paste on your face, but not to an uncomfortable extent.
If you experience significant itching or discomfort during the mask, wash it off immediately. In this case, you are most likely allergic to one of the ingredients in your selected mask. In the future, select a mask that does not contain that ingredient, and patch test before applying.
Each packet has enough powder for at least ten facial masks.
Though some of our customers have reported effective results from mixing our powder with rose water, milk, or yogurt, our official recommendation is to use water.
If you would like to experiment with the liquid, you should definitely stay away from anything acidic or harsh (e.g. lemon juice) that could irritate your skin.
Most water-based or paste-form facial masks must include preservatives to stay fresh and prevent bacteria, mold, or yeast from growing, especially once opened. These products create a moist environment perfect for microbial growth, so companies often rely on preservatives like:
Parabens (e.g., methylparaben, propylparaben): linked to hormone disruption and found in breast tissue in some studies
Phenoxyethanol: a common paraben alternative that can still irritate skin
Sodium benzoate & potassium sorbate: mild but can cause sensitivity
Chlorphenesin and urea derivatives: antimicrobial agents that may release formaldehyde
Ethylhexylglycerin: used to boost preservative performance, but not always well tolerated by sensitive skin
Since Jeevie facial masks are dry powders, they don’t provide the moisture that microbes need to grow, so we don’t need to add synthetic preservatives at all. That means no hidden irritants, no shelf-stability chemicals, and no unnecessary additives. Just clean, research-backed ingredients mixed fresh by you for each use.
It also helps that the feel and aroma of our ingredients make for a therapeutic, de-stressing ritual, helping you embrace a lifestyle of natural beauty and mindfulness.
Jeevie Facial Masks expire 3 years after their manufacture date.
Not yet, but it’s on the way. We’re excited to introduce a subscription service soon, offering you exclusive savings and the convenience of having your favorite facial masks delivered regularly, ensuring you never miss a step in your skincare routine.
Stay tuned!
We currently ship everywhere in the United States and are actively exploring opportunities to expand our shipping options in the future. Stay tuned for updates as we grow.
We process and ship orders within 1–2 business days. Typically, you can expect your order to arrive within 3–5 business days after it has been shipped, depending on your location.
Store your Jeevie packet in any dry place at room temperature.
If you have leftover facial mask paste, don’t leave it sitting out, as this can lead to mold growth.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
No, but the only other things you would need are a face wash and a moisturizer that works well for your skin type.
Before doing your first facial mask, you should do a brief allergy patch test. Pour out a little powder, make a little paste using water, and spread some on your forearm. Leave it on for a few minutes. If there’s no irritation, you’re good to go.
You can see results by consistently leaving it on for 15 minutes, but you can leave it on for as long as 25 minutes. If you have a dry skin type, try to stay on the lower end of that range.
Unlike Aztec Clay masks which may wash off in clumps, Jeevie Facial Masks break down easily in the shower and will not clog the drain.
Yes, within 30 days of purchase. Terms and conditions may apply.
Our recommended usage to see results is roughly 2-3 times per week, but our masks can be used everyday.
For one facial mask, scoop out roughly 10 grams (~2 tsp) and mix with 3-4 teaspoons of water. Some people prefer different thicknesses for their facial mask, so experiment until you find proportions that work for you.
After 15-20 minutes, gently wash your facial mask off with water; most of our customers prefer to wash it off with a shower.
Gently dry your face and use a moisturizer that works well for your skin type.
You can expect the mask to get slightly tighter over the period you leave the paste on your face, but not to an uncomfortable extent.
If you experience significant itching or discomfort during the mask, wash it off immediately. In this case, you are most likely allergic to one of the ingredients in your selected mask. In the future, select a mask that does not contain that ingredient, and patch test before applying.
Each packet has enough powder for at least ten facial masks.
While this is not something we can recommend since we have not tested it yet extensively, some of our customers have reported mixing the powder with rose water, milk, or even yogurt. If in doubt, stick with water.
You should definitely stay away from anything acidic or harsh (e.g. lemon juice) that could irritate your skin.
Most water-based or paste-form facial masks must include preservatives to stay fresh and prevent bacteria, mold, or yeast from growing, especially once opened. These products create a moist environment perfect for microbial growth, so companies often rely on preservatives like:
Parabens (e.g., methylparaben, propylparaben): linked to hormone disruption and found in breast tissue in some studies
Phenoxyethanol: a common paraben alternative that can still irritate skin
Sodium benzoate & potassium sorbate: mild but can cause sensitivity
Chlorphenesin and urea derivatives: antimicrobial agents that may release formaldehyde
Ethylhexylglycerin: used to boost preservative performance, but not always well tolerated by sensitive skin
Since Jeevie facial masks are dry powders, they don’t provide the moisture that microbes need to grow, so we don’t need to add synthetic preservatives at all. That means no hidden irritants, no shelf-stability chemicals, and no unnecessary additives. Just clean, research-backed ingredients mixed fresh by you for each use.
It also helps that the feel and aroma of our ingredients make for a therapeutic, de-stressing ritual, helping you embrace a lifestyle of natural beauty and mindfulness.
Jeevie Facial Masks expire 3 years after their manufacture date.
Not yet, but it’s on the way. We’re excited to introduce a subscription service soon, offering you exclusive savings and the convenience of having your favorite facial masks delivered regularly, ensuring you never miss a step in your skincare routine.
Stay tuned!
We currently ship everywhere in the United States and are actively exploring opportunities to expand our shipping options in the future. Stay tuned for updates as we grow.
We process and ship orders within 1–2 business days. Typically, you can expect your order to arrive within 3–5 business days after it has been shipped, depending on your location.
Store your Jeevie packet in any dry place at room temperature.
If you have leftover facial mask paste, don’t leave it sitting out, as this can lead to mold growth.