Shipping Policy

Effective Date: 6/1/25
Shipping Origin: Ashburn, Virginia, USA
Shipping Coverage: United States (continental U.S. only)

1. Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges are calculated at checkout. Delivery times typically range between 3–7 business days depending on your location.

3. Order Tracking

Once your order ships, you will receive an email with a tracking number to monitor delivery progress.

4. Incorrect Addresses

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrectly provided addresses.

5. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at [support@jeevieskincare.com] within 7 days of delivery. We will work with the carrier and, if applicable, send a replacement or issue a refund.